Checks & Balances – How do you monitor this issue?
Truck arrives at the dock, with paperwork in hand loading dock personnel begin unloading. BOL says there are to be 6 pallets of product, only take five off of the trailer. Driver says “its an LTL shipment and our guys repackaged to make it five pallets and not six…everything is there for sure” … sound familiar or something close to that has happened?
Shortage: Your manual process:
- Write on BOL & Freight Bill shortage noticed when unloaded.
- Pull all packing slips from all inventory received and start process of the missing material.
- Make sure Driver signs document for the shortage on BOL & Freight Bill.
- Go get the camera….(if one available) take pictures of what was received for proof of liability is in your favor, attach to paperwork for processing.
- Notify Operations dock manager/foreman/whomever within your organization.
- Someone places call to original vendor notify of shortage, which says 6 pallets were shipped and signed for by “””Transportation company.
- Notify “end user” of the shortage…try and determine what this lost pallet will cost just to find it for yourself or end user and what it will cost for replacement and downtime which undoubtedly will be the material on that one pallet somehow someway! (Murphy Law).
Shortage – “ZENVENTORY, Inventory Management System STYLE”
- Truck arrives at dock
- Hand Held device scans each pallet that comes from trailer and takes picture.
- Driver signs screen on hand held devise about shortage/freight bill signed.
- “SEND” button pushed…NEXT SHIPMENT please
- Since our SaaS Web-based Zenventory system is in play
- Originating source notified
- End User notified
- Transportation Company also notified
Process is much simpler, faster and still gives your personnel time for lunch! Supervisor can relax a little more knowing “all systems GO!”
Costs for lost time, inventory count, product loss and “manual” time for this situation are kept to a minimum and allowing for the normal day to be a little more normal…Don’t you think its time to set up a DEMO and learn how efficiency levels can be increased while any shortages can be immediately dealt with and the system cost is much less than you would imagine!
Submitted by Bob Morris, Velocity Solutions, LLC