A Better Way to Run Your
3PL Warehouse 

All client data that flows into Zenventory will get unique identifiers to let the system know which particular client it belongs to. As a 3PL operator, you'll have a global, birds-eye view of all data that you manage, but you can also filter things by client in order to drill down easily when needed. And clients will never be able to access each other's data; they'll only be able to see their own (and only if you choose to grant them portal access).

The goal is self-service capability: Clients can conveniently do what they need to do in Zenventory, so they can skip calling/emailing you for routine tasks or real-time visibility to their data. Client portal access is highly customizable per client, but a client user with maximum access would be able to manage their own SKU catalog, set up their own kits/bundles, see order fulfillment status/create manual orders, manage their list of suppliers, create POs/inbound orders, and even manage their own integration setup.

Yes! Zenventory supports the creation of unique billing scenarios per client, including shipping upcharges, handling fees, receiving fees, storage fees, assembly fees, and even customized miscellaneous charges. You can set these manually in the interface or let the system do it using our powerful automation rules. Once you set up the rules, the system will auto-calculate charges based on activity in the system and provide a handy statement in digital or PDF format for you & your clients.

This feature saves time and minimizes errors by automatically transferring the inbound purchase order details to the outbound customer order, ensuring both orders match and speeding up prep and shipment to destinations like Amazon warehouses. 

Zenventory offers direct integrations to all major marketplaces, such as Shopify, Amazon, and eBay. If you use ShipStation to consolidate order integrations, our robust integration to ShipStation is fully 3PL-ready and allows assignment of ShipStation stores to your Zenventory clients, so orders will always land in the right place. Need more options? We offer a well-documented REST API, an easy-to-use CSV import tool, and an option in the client portal for them to create manual orders directly in Zenventory.

Probably not! Zenventory supports USPS, UPS, FedEx, DHL eCommerce, and Canada Post label generation within our interface directly. Zenventory's batch shipping capabilities rival the best standalone shipping systems, and you only have to train your team on one system that does everything. Have a shipping system that you love already? Zenventory can add 3PL functionality to all the major shipping engines as well, with support for ShipStation, ShippingEasy, and ShipWorks.

Yes! You can add your own company branding elements to the interface to give it a unique look & feel. Clients will see your logo & color scheme when they log in rather than Zenventory's, and help requests from your clients in our interface will be redirected to your own support team's email or ticketing system.

Here are the steps to cross-dock a purchase order with a customer order in Zenventory:

• First, create a new purchase order in Zenventory
• On the final creation screen, check the box labeled "Cross-Dock this PO"
• Click the orange "Confirm" button to finalize
•  You'll be redirected to create the linked customer order, with all items and quantities already copied over
• Last step is to enter the Customer information and finalize the Customer Order 
• And voila! That's it!