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May 13, 2025

Amazon and FedEx Reunite After Five Years: What It Means for Shipping

Amazon and FedEx renew their partnership after a five-year hiatus, reshaping the delivery landscape amid Amazon's evolving relationship with UPS.

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Amazon has rekindled its relationship with FedEx. This renewed partnership comes after a nearly five-year hiatus, where both companies operated independently following their 2019 split. With this renewed alliance, Amazon is making a strategic pivot to diversify its delivery network amid changing relationships with other carriers (cough, UPS, cough).  

However, this partnership was not a total surprise. In late February, Amazon confirmed it had reached a multi-year agreement with FedEx to handle residential delivery of select large packages. 

Let's explore what this renewed partnership means for consumers, the companies involved, and the shipping industry as a whole. 




The history behind this reunion

The relationship between Amazon and FedEx has experienced shifts over the years. To understand the history between these two, let's journey back to 2019. This was the year the two companies parted ways because their business interests were increasingly overlapping, and competition was growing.  

Who was the one to instigate the break? That would be FedEx. FedEx made the strategic decision to terminate both its ground delivery and express U.S. shipping contracts with Amazon, citing a desire to focus on serving the broader e-commerce market rather than dedicating resources to a company that was rapidly building its own logistics network. 

When the split happened, FedEx reps described it as a strategic decision aligned with their long-term goals. FedEx wanted to focus on its own growth and prioritize collaborations with other retailers and e-commerce platforms that were not building rival delivery networks.

Like any breakup, Amazon downplayed the significance of the break and the loss of FedEx as a carrier. With company executives describing FedEx's contribution as "a very small piece" of their overall delivery network. 

After the break, Amazon went to work, dramatically expanding its in-house logistics capabilities, taking it from a company dependent on external carriers to one of the largest shipping operations in the United States. This expansion also represented a fundamental shift in Amazon's approach to package delivery, with the company investing not millions but billions in building a network of sorting centers, delivery stations, and transportation assets. 

The separation allowed both to work on themselves and allowed them to pursue their strategies independently. FedEx used the time apart to deepen relationships with other retailers, while Amazon used the time apart to continue to build what would become one of America's largest parcel delivery networks. 

They are not the same businesses that parted ways nearly five years ago. Both businesses have changed – and the shipping world has evolved. 




Why Now? The timing of the deal

The timing of this reunion comes on the heels of the major developments in Amazon's relationship with UPS. 

Earlier this year, UPS announced plans to reduce its Amazon shipping volume by more than half by the end of 2026. Despite Amazon being its largest customer, UPS' decision stemmed from profitability concerns and a strategic shift toward high-margin business segments (it's not you, it's us). 

UPS's gradual withdrawal created potential capacity gaps in Amazon's delivery network, particularly for larger items that require specialized handling. The e-commerce giant needed to secure another relationship to fill the gap. According to internal documents, Amazon identified "securing FedEx capacity" as its "primary solution" for addressing these emerging constraints. Be still my heart.

Industry experts have also weighed in about this reunion, suggesting that the timing of this partnership reflects broader market conditions. The post-pandemic e-commerce landscape has evolved, and shipping volumes have normalized since the incredible surge during the lockdowns. This normalization has created an environment where a carrier like FedEx is more likely open to taking Amazon back and reigniting their partnership. 

This is no rebound relationship, though. This agreement comes after more than a year of discussions between the two companies. Therefore, this shows that this is no hasty reaction to UPS's announcement, but instead, it is a carefully considered understanding. 

 

Understanding the new Amazon & FedEx partnership

The new and improved alliance between Amazon and FedEx focuses on delivering select large packages to residential addresses. This specialized focus represents a targeted approach rather than a shipping arrangement covering all package types. According to statements from both companies, the agreement is structured as a multi-year deal, showing that both companies are in this for the long haul and are interested in a long-term commitment. 

Wondering what these statements entail? Well, for starters, FedEx has described the arrangement as "mutually beneficial," which shows that the two companies have learned from their past and have a new arrangement that supports them both. 

For Amazon, the partnership provides additional capacity for handling bulky items like televisions, furniture, and other oversized merchandise that present unique delivery challenges. These items often require special handling equipment and delivery processes that differ from standard package delivery. 




The financial impact

This renewed partnership comes with some ka-ching and advantages for both businesses. According to internal Amazon documents, the FedEx deal provides "cost favorability" compared to UPS, suggesting that Amazon expects to reduce costs by shifting some of its shipping volumes from UPS to FedEx. 

The agreement represents an opportunity for FedEx to capture additional volume in the e-commerce sector. FedEx has even specifically noted that the deal would be "net positive" for its average system yields – a key metric for measuring shipping networks' efficiency and profitability. This statement also shows us that FedEx must have negotiated terms protecting its profit margins while accommodating Amazon's volume needs. 

Though the actual dollars and cents have not been disclosed, the multi-year nature of the deal suggests both companies have made substantial commitments that justify the investment in integrating their systems and operations to support this renewed collaboration. 

 

The impact on the shipping industry 

This reunion between two logistics powerhouses signals potential shifts in the competitive dynamics of the shipping industry. The agreement comes at a time when many carriers are reassessing their relationships with major e-commerce players, particularly those like Amazon that have developed competing delivery capabilities. 

For example, UPS's decision to reduce its Amazon volume reflects a broader trend among established carriers to prioritize profitability over pure volume growth. A decision / strategic shift like this opens the door for competitors like FedEx to secure business from the world's largest e-commerce company, while also giving them the ability to negotiate terms that protect their margins and strategic interests. 


What this means for consumers

For shoppers who regularly purchase from Amazon, this partnership primarily ensures continued reliable delivery service for larger items. The addition of FedEx to Amazon's carrier mix enhances the company's ability to maintain consistent delivery timeframes even as its relationship with UPS evolves. 


Personally, I think these kids are going to make it work after all. 

 

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